minor“a small number hadn't been reviewed regularly. The operations director told us a programme was about to commence which would involve reviewing and updating everyone's risk assessments.”
medication management
1 finding
minor“the audit system had not identified some isolated shortfalls... although most of these medicines had protocols, this was not the case for all of them.”
governance
1 finding
minor“We noted some isolated shortfalls in care records, which hadn't been identified via the audit system.”