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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 5 home-care agencies

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Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

✓Any Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

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League table

5 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Celtic Care Services Ltd (Swindon)

Celtic Care Services Limited · Swindon

RM: Stone, Jennifer

Requires improvement

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

person centred care

communication with families

complaints handling

infection control

consent capacity

end of life care

cultural competency

Severity:critical moderate minor

3 years ago

1

0 ✓

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Collaborative Care Services Ltd

Collaborative Care Services Ltd · Swindon

RM: Msindo, Prince

LEAF Complex Care South East

LEAF Complex Care Limited · Swindon

RM: Shamte, Aziza

Merit Care - Wiltshire★

Merit Care Limited · Swindon

RM: Mukutirwa, Eddington

Serene Healthcare Services Ltd★

Serene Healthcare Services Ltd · Swindon

RM: Mungai, Ann

Requires improvement

Showing 5 of 5

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