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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 17 home-care agencies

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17

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

League table

17 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Amber Valley Total Care★

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good Requires improvement Inadequate

responsive

Outstanding Good Requires improvement Inadequate

well-led

✓Outstanding Good Requires improvement ✓Inadequate

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency ✓staffing levels supervision appraisal safeguarding incident learning governance leadership person centred care communication with families complaints handling infection control record keeping consent capacity end of life care cultural competency other

Severity:critical moderate minor

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

✓Any Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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Amber Valley Total Care Ltd

RM: Colledge, Cherylcare planningconsent capacitygovernance

East Midlands

Inadequate

2 years ago

3 (2✓)

24^14c

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Because We Care Northampton

Because We Care Northampton Ltd · West Northamptonshire

Body&Soul Assistance, Admin.★

Body & Soul Assistance Limited · Bradford

RM: Roberts, Penelopecare planninggovernanceincident learning

Yorkshire & Humberside

Requires improvement

Chenai Holistic Home Care Agency Ltd★

Chenai Holistic Home Care Agency Ltd · Essex

RM: Facey, Melesiacare planningcommunication with familiescomplaints handling

FCNA Homecare Ltd · Trafford

RM: Sherran, Zoecare planningcomplaints handlingconsent capacity

Requires improvement

First Choice Home Care (Norwich)

First Choice Home Care Ltd · Norfolk

Requires improvement

Fortress Care Services★

Fortress Supported Living Services Ltd · Norfolk

RM: Lawal, Naomicare planningcomplaints handlingend of life care

Requires improvement

Greenwrite Healthcare★

Greenwrite Healthcare Limited · Southwark

RM: Mabau Basikini, Veronicacare planningcommunication with familiescomplaints handling

Hales Group Limited - Norfolk

Hales Group Limited · Norfolk

(IECC Care) Independent Excel Care Consortium Limited · Essex

RM: Shea, Traceycare planningcommunication with familiescomplaints handling

Milford Del Support Agency

Milford Del Support Agency Limited · Isle of Wight

RM: Longmore, Donnacare planningconsent capacitygovernance

Golden Hands Home Care Ltd · Essex

PCAS Kent Ltd · Kent

RM: Payne, Melaniegovernanceinfection controlleadership

Sentricare Birmingham

Sentricare Limited · Birmingham

RM: Mazengwa, Justincare planningcommunication with familiescomplaints handling

Supportive Care Services Ltd

Supportive Care Services Ltd · Birmingham

RM: Hussain, Soheebcare planningconsent capacitygovernance

Thera East Midlands

Thera East Midlands · Lincolnshire

RM: Vaughan, Staceymedication managementperson centred carestaffing levels

Unique Personnel (UK) Limited

Unique Personnel (U.K.) Limited · Bexley

RM: Arayki, Theodorecare planningcomplaints handlingconsent capacity

Requires improvement

Showing 17 of 17

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