Agency profile · CQC 1-3538945450

OFFICE

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Provider

Golden Hands Home Care Ltd

Essex · East · Active since 26/0

InadequateHome-care

Overall rating

Inadequate

safeRequires improvement

effectiveRequires improvement

caringRequires improvement

responsiveInadequate

well-ledInadequate

Last inspection

2 years ago

17/Aug/2023 - 00:00

Inspected 2 years ago

Overview Inspections (3)Findings (21)Owner-management Methodology

21 findings · 3 reports

Where the inspectors keep flagging things

safeguarding2

governance2

complaints handling2

medication management2

care planning2

incident learning2

record keeping

2

person centred care1

Critical Moderate Minor

Inspection history

3 inspections on record

2023-08-17

13 findings

Inadequate

2023-06-08

8 findings

Requires improvement

2020-01-29

0 findings

Not rated

Contact & location

Where to find them

Address: 21a North Hill,Colchester · Colchester
Postcode: CO1 1EG
Phone: 1206580692
Website: —
CQC ODS code: VN820
Registered with CQC: 26/02/2017

What they do

Services & specialisms

Service types

Homecare agencies

Specialisms

Sensory impairmentsCaring for adults under 65 yrsDementiaLearning disabilitiesMental health conditionsCaring for adults over 65 yrsPhysical disabilities