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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 18 home-care agencies

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18

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

effective

Outstanding Good Requires improvement ✓Inadequate

caring

Outstanding Good

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

✓Any Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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League table

18 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Butterwick Hospice

Butterwick Limited · County Durham

RM: Massingham, Allana

Requires improvement

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

person centred care

communication with families

complaints handling

infection control

consent capacity

end of life care

cultural competency

Severity:critical moderate minor

care planning

consent capacity

cultural competency

North East

Inadequate

4 years ago

9 (1✓)

13^8c

→

Caremark (Wokingham and Bracknell)

OM Care Ltd · Bracknell Forest

RM: Jeater, Sadie

FiNN Homecare Ltd - Head Office★

FiNN Home Care Ltd · Oxfordshire

RM: Hogan, Christophergovernancerecord keeping

Global House Facilities (UK) Ltd

Global House Facilities (UK) Ltd · Bexley

Greenwich Gardens and Key 2 Care Leicester

Key 2 Care Limited · Derby

RM: Wilson, Dawn

Hales Group Limited - Norfolk

Hales Group Limited · Norfolk

Heart2Heart NW LTD · Sefton

RM: Humphreys, Lisa

Hearts of Care Agency

Hearts Of Care Agency Limited · Suffolk

Horizon Care (South West) Ltd

Horizon Care (South West) Ltd · Devon

RM: Palmer, Jennifer

Karrthikeya Health Care Limited

Karrthikeya Health Care Limited · Newcastle upon Tyne

RM: Buddhi, Shruthi

Chosen Care Group Limited · Portsmouth

RM: Gedge, Diane

Makai Care Limited · Reading

RM: Curtis, Yvette

Requires improvement

Premier Care Limited - Specialised Services

Premier Care Limited · Trafford

Priory Alliance Care Limited

Priory Alliance Care Limited · Birmingham

Sentricare Birmingham

Sentricare Limited · Birmingham

RM: Mazengwa, Justincare planningcommunication with familiescomplaints handling

South Norfolk Carers Limited

South Norfolk Carers Limited · Norfolk

Swallowtail Place

Norse Care (Services) Limited · Norfolk

Ur Care Solution Ltd

UR Care Solution Ltd · North Tyneside

Showing 18 of 18

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