Agency profile · CQC 1-9983501615

Xen Care Services

Also known as: Support Haven Ltd

Provider

Support Haven Ltd

Suffolk · East · Active since 07/1

Requires improvementHome-care

Overall rating

Requires improvement

safeRequires improvement

effectiveRequires improvement

caringGood

responsiveRequires improvement

well-ledRequires improvement

Last inspection

2 years ago

07/Sep/2023 - 00:00

Inspected 2 years ago

20 findings · 2 reports

Where the inspectors keep flagging things

governance2

incident learning2

care planning2

leadership2

safeguarding2

complaints handling1

supervision appraisal

1

person centred care1

Critical Moderate Minor

Inspection history

2 inspections on record

2023-09-16

8 findings

Requires improvement

2022-04-13

12 findings

Requires improvement

Contact & location

Where to find them

Address: UNIT 1 THE RUTHERFORD CENTRE,16 DUNLOP ROAD Hadleigh Road Industrial Estate,Ipswich · Ipswich
Postcode: IP2 0UG
Phone: 1473557670
Website: —
CQC ODS code: VNHG0
Registered with CQC: 07/12/2020

What they do

Services & specialisms

Service types

Homecare agencies

Specialisms

Caring for adults under 65 yrsDementiaLearning disabilitiesMental health conditionsCaring for adults over 65 yrs