Daytime Homecare Limited received an overall Good rating across all five key questions at its first inspection, with one person using the service at the time. Inspectors found safe recruitment, person-centred care planning, trained and supported staff, and an open, approachable management culture.
Strengths
· Robust staff recruitment system with pre-employment checks ensuring suitability to provide safe care
· Risk assessments completed covering hydration, mobility and skin care with guidance on safe support
· Staff received training relevant to their roles including mental health, dementia, food hygiene, first aid and moving and handling
· Regular supervision and annual appraisal reported by staff
· Person-centred, holistic and strengths-based care plans reviewed regularly with relative involvement