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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

Methodology About Privacy Contact

Agency profile · CQC 1-9786827865

Actual Care Services Ltd

↗ View on cqc.org.uk⌖ See nearby

Provider

Actual Care Services Ltd

Birmingham · West Midlands · Active since 29/1

GoodHome-careRM: Mir, Nikki

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

3 years ago

22/Jun/2022 - 00:00

Inspected 3 years ago

Overview Inspections (1)Findings (4)Owner-management Methodology

4 findings across 4 themes

Every concern logged by inspectors

record keeping
1 finding
- moderate“We found gaps in the employment history of some members of staff and an explanation for these gaps had not been sought.”
governance
1 finding
- moderate“The providers systems and processes had failed to identify the gaps in staff employment records which were found during the inspection.”
staff competency
1 finding
- moderate“Formal staff competency checks had not taken place during the pandemic.”
safeguarding
1 finding

moderate

“there was some confusion on the part of the registered manager regarding the need to alert the Commission of these concerns.”