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We Care 4 You Services Ltd (Edmonton) was rated Requires Improvement overall at its first CQC inspection in March 2021, with breaches of Regulation 12 (Safe Care and Treatment) and Regulation 17 (Good Governance) identified in relation to unsafe medicines management, inadequate risk assessment, and ineffective governance systems. Caring was rated Good, with people and families consistently praising the warm and flexible staff team, but significant concerns remained across safe, effective, responsive and well-led domains.
We Care 4 You Services Ltd (Edmonton) improved from Requires Improvement to Good across all inspected key questions following previous breaches of regulations 12 and 17. The service demonstrated safe, person-centred care with consistent staffing, robust risk management, and effective governance, with only a minor issue around PRN medicine guidance that was promptly rectified.