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Agency profile · CQC 1-7149876504
A.S.P.E.C.T.S Office
↗ View on cqc.org.uk
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Provider
A.S.P.E.C.T.S. (Staffordshire) Limited
Staffordshire · West Midlands · Active since 10/0
Good
Home-care
★ Owner-managed (director & PSC)
RM: Howe, Jayne
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Requires improvement
Last inspection
3 years ago
23/Mar/2023 - 00:00
Inspected 3 years ago
Overview
Inspections (1)
Findings (4)
Owner-management
Methodology
4 findings across 4 themes
Every concern logged by inspectors
record keeping
1 finding
moderate
“People's records did not contain detailed information about their mental capacity and specific health care support they may require.”
staff training
1 finding
moderate
“Some staff had not received learning disability training. This became a requirement in July 2022 and the registered manager was unaware.”
governance
1 finding
minor
“The provider's location address had not been changed on their registration certificate. This is a legal requirement.”
consent capacity
1 finding
minor
“There was limited information about people's mental capacity within their care plans and assessments.”