ReadyCQC — A weekly field guide to CQC home-care regulation

criticalMedication management — “MARs did not include a record of the individual medicines and what each medicine looked like from people's medicine blister packs, therefore staff had limited guidance to identify what medicines they were administering.”

criticalMedication management — “The service was not following the provider's medicine policy in relation to 'as required' medicines... PRN administration records were not in use.”

criticalGovernance — “Auditing systems were not always robust and auditing processes had not picked up on the discrepancies we found during this inspection.”

criticalRecord keeping — “Systems had not been effectively established to ensure accurate and contemporaneous records were maintained. Regulation 17(2)(c).”

moderateStaff competency — “Although staff received training in administering medicines, they did not always receive a medicine competency assessment.”

moderateLeadership — “In both of the extra care schemes, there was a lack of governance and leadership. The schemes were being led by seniors or co-ordinations with minimal leadership and support.”

moderateConsent / capacity — “There was limited information about people's cognition and mental capacity in their care plans... the provider had no specific mental capacity assessments in place.”

moderateStaff training — “There was a lack of training completed related to people's specific conditions, such as stroke and asthma.”

moderateCare planning — “Care plans were limited in detail and did not always include detailed information about people's oral care and their physical or mental conditions.”

minorEnd-of-life care — “Care plans did not contain people's end of life wishes. The registered manager assured us they will update people's care plans to incorporate their end of life wishes.”

Absolute Care and Support (UK) Limited

Inspection reports (3)