moderate“Not all medicines had been signed for on the MAR. There was no coding in place to enable staff to record accurately the reasons why medicines were not given.”
governance
1 finding
moderate“Audits had been completed but they required more detail to demonstrate what had been reviewed and the actions taken as a result. The audits did not always identify the findings we found.”
leadership
1 finding
moderate“At the time of our inspection there was not a registered manager in post. The nominated individual and deputy manager were undertaking management duties.”
record keeping
1 finding
moderate“MAR charts had been developed by the office. We saw they had not been signed by 2 staff to ensure they were in line with prescribed medicines.”
missed or late visits
1 finding
minor“They have not been consistent with their visits. When they are here, they are fantastic. We would like more consistency.”