ReadyCQC — A weekly field guide to CQC home-care regulation

criticalMedication management — “staff had not always completed the MAR correctly by signing each time they administered medicines or entering a code if for any reason people did not take their medicines.”

criticalMedication management — “Lorazepam 1mg tablets...had been left along with other medicines and creams on the unit top in the kitchen area of their apartment. They were not recorded on the MAR.”

criticalGovernance — “although the shortfalls in the medication system had been identified by the organisation prior to the inspection no action had been taken to ensure people received their medicines safely.”

moderateIncident learning — “[Name of registered manager] was alarmed by the number of med errors they were coming across...dates still not being put on creams, eye drops and Paracetamol not in original containers.”

moderateLeadership — “the registered manager had also failed to escalate concerns to the senior management team to allow them to support the process of addressing shortfalls in medication practices.”

minorRecord keeping — “we found some daily reports lacked detail about the level of care and support provided...no formal process in place for daily records once completed to be returned to the office for audit purposes.”

Abbeyfield Grove House - DCA

Inspection reports (2)