moderate“recording and information systems were not always organised in a way to ensure the effective oversight of the service.”
supervision appraisal
1 finding
minor“formal recorded 1/1 supervision with staff was not always completed on a regular basis.”
governance
1 finding
moderate“The audits of medicine records, care plans, daily notes and staff training were a mixture of paper based and electronic. This made it difficult to have an overview of all aspects of the service.”
person centred care
1 finding
minor“People's protected characteristics under the Equalities Act 2010, such as gender, religion, sexual orientation, and ethnicity were not always identified as part of a person's assessment.”
medication management
1 finding
minor“The MAR for the use of creams was not being used but information was recorded in the daily notes.”