Focused inspection of safe and well-led following concerns about recruitment found no evidence of harm, with both key questions rated Good and the overall rating remaining Good. People felt safe and well cared for, medicines and risks were managed appropriately, and the provider demonstrated open governance, audits and supportive management.
Strengths
· Robust pre-employment checks including enhanced DBS, with mitigations in place for urgent Covid-19 recruitment
· Safe medicines management with trained staff and clear care records
· Effective safeguarding procedures and staff trained to recognise and report abuse
· Clear risk assessments and management plans tailored to individual and environmental risks
· Good infection prevention and control practice with appropriate PPE provision
Quality-Statement breakdown (11)
safe: Staffing and recruitment
Good
safe: Assessing risk, safety monitoring and managementGood
safe: Systems and processes to safeguard people from the risk of abuseGood
safe: Using medicines safelyGood
safe: Preventing and controlling infectionGood
safe: Learning lessons when things go wrongGood
well-led: Promoting a positive, person-centred cultureGood
well-led: Managers and staff clear about roles, quality, risks and regulatory requirementsGood
well-led: Duty of candourGood
well-led: Engaging and involving people, public and staffGood