moderate“we identified on one person's medicine records a number of missing signatures; signatures on a person's MAR would indicate people had received their medicine.”
incident learning
1 finding
minor“Although accidents and incidents were recorded, the system did not allow for trends to be monitored by the registered manager so that preventative action could be taken.”
staffing levels
1 finding
minor“one person told us there are occasions when there are insufficient staff to meet their needs.”