ReadyCQC — A weekly field guide to CQC home-care regulation

safe: Assessing risk, safety monitoring and management; safeguardingGood

safe: Staffing and recruitmentGood

safe: Using medicines safelyGood

safe: Preventing and controlling infectionGood

safe: Learning lessons when things go wrongGood

effective: Assessing people's needs and choices; delivering care in line with standardsGood

effective: Staff support: induction, training, skills and experienceGood

effective: Staff working with other agencies; supporting people to access healthcareGood

effective: Ensuring consent to care and treatment in line with law and guidanceGood

effective: Supporting people to eat and drink enough to maintain a balanced dietGood

caring: Respecting equality and diversity; promoting privacy, dignity and independenceGood

caring: Supporting people to express their views and be involved in decisionsGood

responsive: Planning personalised care to ensure people have choice and controlGood

responsive: Meeting people's communication needsGood

responsive: Supporting people to maintain relationships and take part in activitiesGood

responsive: Improving care quality in response to complaints or concernsGood

responsive: End of life care and supportGood

well-led: Promoting a positive, person-centred, open and inclusive cultureGood

well-led: Duty of candour and regulatory reportingGood

well-led: Quality performance, risks and regulatory requirementsGood

well-led: Engaging and involving people, staff and considering equality characteristicsGood

well-led: Continuous learning and improving careGood

well-led: Working in partnership with othersGood

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