Agency profile · CQC 1-11498426319

Abbie Udall Associates Limited

Provider

Middlesbrough · North East · Active since 26/1

GoodHome-care★ Owner-managed (director & PSC)RM: Udall, Abbie

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

3 years ago

06/Jan/2023 - 00:00

Inspected 3 years ago

Inspection reports (1)

Care planning

— “Medicines were managed safely. People received their medicines as prescribed however; the support plan didn't reflect the person's needs.”

Strengths

· Staff focused on people's strengths and promoted independence, supporting meaningful everyday life.
· Care and support plans were personalised, holistic, strengths-based and reflected needs and aspirations.
· Staff treated people with dignity, respect and kindness, using positive and respectful language.
· Registered manager was visible, approachable and acted immediately on feedback given during inspection.
· Effective governance processes including regular audits of support plans, daily notes and risk assessments.