critical“One staff member had not completed their application form fully and detailed information about their previous employment was missing.”
governance
1 finding
moderate“The provider's governance systems were not entirely effective. They had not identified the issue we found with their current recruitment practices at this inspection.”
record keeping
1 finding
critical“References obtained for two staff members were not reliable as these did not reflect their previous employment history.”
end of life care
1 finding
minor“People were not routinely asked about their wishes for the support they wanted to receive at the end of their life.”