Bell View Help at Home Ltd

Inspection reports (4)

1. Inspection report · 2023-07-21

   Framework: KLOE · 10 pages · 75 KB · PDF

   Good
   safe: Goodwell-led: Good

   Bell View Help at Home Ltd was rated Good overall, with both Safe and Well-led key questions rated Good following an inspection on 19 June 2023. The service demonstrated safe medicines management, robust safeguarding practices, sufficient staffing, and a positive person-centred culture, with only a minor record-keeping issue around 'when required' medicines promptly rectified during inspection.

   Concerns (1)

   • minorMedication management — “'When required' medicines records were generic which it is not in line with best practice guidance. We raised this with the registered manager who updated the documents during the inspection.”
   Strengths

   • · Medicines were managed safely with regular audits and timely action on identified issues
   • · Safeguarding concerns were recorded, reported and investigated appropriately with staff confident in procedures
   • · Risks were assessed and regularly reviewed with clear care plan guidance including specific diagnoses detail