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Directory · 64 home-care agencies
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Matching agencies
64
of total tracked
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50
page 1 of 2
Owner-managed shown
19
of 50 on page
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64 agencies match
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Name
Overall rating
Last inspection
Latest report
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#
Agency
Region
Rating
Last inspect
Reports
Findings
1
5 Care Services Limited
★
5 Care Services Ltd
· Walsall
effective
Outstanding
Good
Requires improvement
Inadequate
caring
Outstanding
Good
Requires improvement
Inadequate
responsive
Outstanding
Good
Requires improvement
Inadequate
well-led
Outstanding
Good
Requires improvement
Inadequate
Owner-managed
✓
Any
Owner-managed
Not owner-managed
Failure themes (extracted)
medication management
missed or late visits
care planning
staff training
staff competency
staffing levels
supervision appraisal
safeguarding
incident learning
governance
leadership
person centred care
communication with families
✓
complaints handling
infection control
record keeping
consent capacity
end of life care
cultural competency
✓
other
Severity:
critical
moderate
minor
Inspection report data
✓
Any
Has reports
No reports
✓
Any
Findings extracted
Not extracted
Inspection freshness
✓
Any
Inspected since 2024
Last inspected 2022–23
Last inspected ≤2021
Never inspected
Provider size
✓
Any size
Single branch
2–9 branches
10–49 branches
50+ branches
Region
East
East Midlands
London
North East
North West
South East
South West
✓
West Midlands
Yorkshire & Humberside
Framework
KLOE
SAF
ASC2026
unknown
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RM:
Moore, Satwinder
care planning
communication with families
complaints handling
West Midlands
Good
2 years ago
4
22
8c
→
2
81 Wood Lane
Shephards Care Services Ltd
· Birmingham
RM:
Ketema Tefera, Tigist
care planning
consent capacity
end of life care
West Midlands
Requires improvement
3 years ago
2
20
10c
→
3
ASRA - Smethwick
Smethwick Asra Limited
· Sandwell
RM:
Mahmood, Samera
care planning
communication with families
complaints handling
West Midlands
Good
4 years ago
6
(3✓)
12
5c
→
4
Agape Healthcare Limited
Agape Healthcare Limited
· Birmingham
RM:
Ogwudire, Charity
care planning
complaints handling
consent capacity
West Midlands
Good
6 years ago
6
43
16c
→
5
Ave Maria Care (Wolverhampton)
Ave Maria Care Ltd
· Wolverhampton
RM:
Woodward, Lesley Marie
care planning
complaints handling
cultural competency
West Midlands
Requires improvement
3 years ago
3
26
13c
→
6
Ave Maria Care Sutton Coldfield
Ave Maria Care Ltd
· Staffordshire
RM:
Kelleher, Jemma
complaints handling
governance
incident learning
West Midlands
Requires improvement
2 years ago
5
(1✓)
4
1c
→
7
B24 Healthcare Solution Limited
B24 Healthcare Solution Limited
· Warwickshire
RM:
Silk-Neilsen, Tina
care planning
communication with families
complaints handling
West Midlands
Not Rated
3 months ago
3
(2✓)
22
7c
→
8
Blessed Hearts Home Care
JN Community Care Limited
· Birmingham
RM:
Bennett, Bernadette
care planning
communication with families
complaints handling
West Midlands
Requires improvement
4 years ago
3
32
12c
→
9
Brockton Care Limited
★
Brockton Care Limited
· Telford and Wrekin
RM:
Willetts-Perrins, Tracy
communication with families
complaints handling
consent capacity
West Midlands
Requires improvement
2 years ago
3
(1✓)
10
5c
→
10
Care 4U Services (Midlands) Ltd
Care 4U Services (Midlands) Ltd
· Birmingham
RM:
Pabani, Rozmina
care planning
complaints handling
cultural competency
West Midlands
Good
4 years ago
6
(4✓)
33
11c
→
11
Care Hearted West Midlands
Care Hearted Limited
· Coventry
RM:
Enigbonjaiye, Terry
care planning
communication with families
complaints handling
West Midlands
Requires improvement
4 years ago
1
14
3c
→
12
Care Is Where The Heart Is Ltd
Care Is Where The Heart Is Ltd
· Wolverhampton
RM:
Ogbonna, Joy
care planning
communication with families
complaints handling
West Midlands
Requires improvement
3 years ago
5
(4✓)
40
20c
→
13
Care Staffing Limited
Care Staffing Ltd
· Warwickshire
West Midlands
Good
2 years ago
2
15
4c
→
14
Caremax Support Services Ltd
Caremax Support Services Ltd
· Wolverhampton
RM:
Reid, Chantelle
care planning
complaints handling
governance
West Midlands
Requires improvement
4 years ago
1
7
2c
→
15
Caring Care Limited
Caring Care Limited
· Walsall
RM:
Joshi, Manjinder
care planning
communication with families
complaints handling
West Midlands
Good
3 months ago
5
(3✓)
12
1c
→
16
Casa Care Ltd
CASA Care Limited
· Warwickshire
RM:
Cooper, Stephen
care planning
communication with families
complaints handling
West Midlands
Requires improvement
3 years ago
3
(1✓)
9
→
17
Cayon Care Service
Miss Petronella Manners
· Birmingham
West Midlands
Good
7 years ago
2
10
2c
→
18
Choose Your Care
Assist Domiciliary Care Limited
· Staffordshire
RM:
Walford, Claire
care planning
communication with families
complaints handling
West Midlands
Good
6 years ago
4
30
14c
→
19
Continuity Healthcare Services Private Limited
Continuity Healthcare Services Ltd
· Warwickshire
RM:
Begum, Arafa
care planning
communication with families
complaints handling
West Midlands
Requires improvement
3 years ago
2
29
12c
→
20
Copthorne Complete Home Care Limited
★
Copthorne Complete Home Care Limited
· Shropshire
RM:
Masango, Thamary
care planning
communication with families
complaints handling
West Midlands
Not Rated
1 year ago
3
(1✓)
18
14c
→
21
Crestar Healthcare
★
Crestar Healthcare Limited
· Sandwell
RM:
Kanyangu, Dickson
care planning
complaints handling
governance
West Midlands
Not Rated
4 months ago
6
(4✓)
22
6c
→
22
Edith Healthcare Wolverhampton
★
Edith Healthcare Wolverhampton Limited
· Wolverhampton
RM:
Mpofu, Marcia
care planning
complaints handling
governance
West Midlands
Good
9 months ago
2
(1✓)
8
→
23
Elite Care and Support Services
Elite Care Homes Ltd
· Birmingham
RM:
Matthews, Garry
care planning
communication with families
complaints handling
West Midlands
Requires improvement
7 years ago
5
36
11c
→
24
Ensure Care Ltd
★
Ensure Care Ltd
· Warwickshire
RM:
Dulay, Balwinder
care planning
complaints handling
consent capacity
West Midlands
Requires improvement
2 years ago
3
(1✓)
12
8c
→
25
GHS - Aston
Graceful Healthcare Services Ltd
· Birmingham
RM:
Babalola, Ebenezer
care planning
complaints handling
consent capacity
West Midlands
Requires improvement
2 years ago
3
(1✓)
7
3c
→
26
Generations Care Ltd
★
Generations Care Ltd
· Coventry
RM:
Rivete, Victor
care planning
communication with families
complaints handling
West Midlands
Requires improvement
1 year ago
6
(2✓)
18
7c
→
27
Global Caring Coventry
Global Caring Group Ltd
· Coventry
West Midlands
Not Rated
7 months ago
2
(1✓)
9
→
28
Glow Care Ltd
Glow Care Ltd
· Coventry
West Midlands
Requires improvement
4 years ago
1
12
1c
→
29
Helping Hands Coventry
Midshires Care Limited
· Coventry
RM:
Redgate, Tammy
care planning
complaints handling
cultural competency
West Midlands
Good
6 years ago
1
5
→
30
Hibiscus Domiciliary Care Agency
Hibiscus Housing Association Ltd
· Wolverhampton
RM:
Rawlings, Keith
care planning
complaints handling
consent capacity
West Midlands
Good
1 year ago
5
(2✓)
23
12c
→
31
IHI Care Services Limited
★
IHI Care Services Limited
· Birmingham
RM:
Dahya, Arifali
governance
other
record keeping
West Midlands
Good
4 years ago
3
(1✓)
3
→
32
In Safe Hands Community Care Services
★
In Safe Hands Community Care Services Limited
· Warwickshire
RM:
Fisher, Joanne
care planning
complaints handling
consent capacity
West Midlands
Good
6 years ago
3
15
3c
→
33
Inmind community Support Services Limited
Inmind Community Support Services Limited
· Walsall
RM:
Stewart, Keshia
care planning
communication with families
complaints handling
West Midlands
Not Rated
2 years ago
5
(1✓)
11
3c
→
34
Inshore Support LTD - Supported Living
Inshore Support Limited
· Dudley
RM:
Whiting, Bhanisha
care planning
complaints handling
consent capacity
West Midlands
Not Rated
1 year ago
4
(3✓)
15
3c
→
35
Knoll House
Edge View Homes Limited
· Wolverhampton
West Midlands
Good
3 years ago
3
(1✓)
3
→
36
Lilyrose Care Group Ltd - Staffordshire
★
Lilyrose Care Group Limited
· Stoke-on-Trent
RM:
Jouini, Angela
complaints handling
record keeping
West Midlands
Good
2 months ago
2
(1✓)
2
→
37
Living Glory Social Care
★
Living Glory Social Care Ltd
· Birmingham
RM:
Idele, Mary
care planning
communication with families
complaints handling
West Midlands
Not Rated
4 months ago
5
(1✓)
19
8c
→
38
Luna Healthcare
★
Luna Healthcare Ltd
· Coventry
RM:
Khaleghi, Sajjad
care planning
communication with families
complaints handling
West Midlands
Requires improvement
4 years ago
1
13
3c
→
39
M N Pulse Solutions
★
M N Pulse Solutions Ltd
· Worcestershire
RM:
Nkomo, Nomvuyo
care planning
communication with families
consent capacity
West Midlands
Requires improvement
3 years ago
1
11
2c
→
40
Mach Care Solutions (Birmingham)
Mach Care Solutions Limited
· Birmingham
RM:
Mazengwa, Vavariro
care planning
communication with families
complaints handling
West Midlands
Good
6 months ago
9
(2✓)
25
17c
→
41
Majestic Healthcare Ltd
★
Majestic Healthcare Ltd
· Wolverhampton
RM:
Nyachiya, Majory
care planning
complaints handling
end of life care
West Midlands
Not Rated
1 year ago
2
(1✓)
11
5c
→
42
Martworld Care Services Limited
★
Martworld Care Services Limited
· Wolverhampton
RM:
Moyo, Martin
care planning
complaints handling
end of life care
West Midlands
Good
6 years ago
2
14
→
43
Meadow Home Care Services Ltd
★
Meadow Home Care Services Limited
· Solihull
RM:
Anderson, Noel
care planning
communication with families
complaints handling
West Midlands
Requires improvement
3 years ago
3
24
4c
→
44
Milestones Support Services
★
Milestones Private Limited
· Coventry
RM:
Gatsi, Mavis
care planning
consent capacity
governance
West Midlands
Requires improvement
2 years ago
3
(1✓)
8
4c
→
45
Mobile Care Services Limited
Mobile Care Services Limited
· Warwickshire
West Midlands
Requires improvement
2 months ago
4
(3✓)
12
1c
→
46
Neo Community Services
Neo Community Services
· Birmingham
RM:
Samra, Kirandeep
care planning
complaints handling
governance
West Midlands
Requires improvement
1 year ago
2
(1✓)
12
6c
→
47
Our Care Ltd
★
Our Care Ltd
· Wolverhampton
RM:
Taylor, Pamela
care planning
communication with families
complaints handling
West Midlands
Good
2 months ago
5
(4✓)
29
14c
→
48
Passion 4 Care
Passion 4 Care Ltd
· Birmingham
West Midlands
Requires improvement
3 years ago
1
10
3c
→
49
Phoenix Gold Homecare Main Office
Phoenix Gold Home Care & Support Limited
· Warwickshire
RM:
Harris, Annette
care planning
complaints handling
consent capacity
West Midlands
Requires improvement
3 years ago
2
11
2c
→
50
Premium Community Care Ltd
★
Premium Community Care Ltd
· Birmingham
RM:
Hassen, Louise
care planning
communication with families
complaints handling
West Midlands
Good
7 years ago
3
18
5c
→
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