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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 51 home-care agencies

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

League table

51 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Aapna Services Ltd

Aapna Services Ltd · Middlesbrough

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good Requires improvement Inadequate

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

✓medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership person centred care communication with families complaints handling infection control record keeping consent capacity end of life care cultural competency other

Severity:critical moderate minor

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

✓Any Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London ✓North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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Other

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Puri, Anita

care planninggovernanceincident learning

North East

Requires improvement

3 years ago

4 (1✓)

7^4c

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Absolute Quality Care★

Absolute Quality Care Ltd · Newcastle upon Tyne

RM: Charlton, Elainecare planningconsent capacitymedication management

Ascot Care Agency

Mr Gareth Nesbit · Darlington

Requires improvement

Aspire Supported Living

Aspire Healthcare Limited · Newcastle upon Tyne

Aurora Home Care Ltd

Aurora Home Care Ltd · Northumberland

RM: Hoadley, Taracare planningcommunication with familiesgovernance

BJP Home Support Limited

BJP Home Support Limited · Redcar and Cleveland

RM: Wells, Hayleycare planningconsent capacitymedication management

Bell View Help at Home Ltd

Bell View Help at Home Limited · Northumberland

RM: Wood, Catherinemedication management

Blue Ribbon Community Care (Tyne and Wear)

Hughes and Daughters Care Ltd · Sunderland

RM: Jeffries, Leannegovernancemedication managementrecord keeping

Bluebird Care South Tyneside, Newcastle and Darlington

D. J. Haswell Limited · South Tyneside

RM: Nesbitt, Johnconsent capacitymedication managementrecord keeping

Butterwick Hospice

Butterwick Limited · County Durham

RM: Massingham, Allanacare planningconsent capacitycultural competency

Care4u · Gateshead

Careline Berwick

Care Line Homecare Limited · Northumberland

RM: Russell, Daniellecare planningconsent capacitygovernance

Cavendish Homecare Ltd

Cavendish Homecare Ltd · Northumberland

RM: Simpson, Lynettecomplaints handlingmedication managementrecord keeping

Compassionate Professional Care Services Limited★

Compassionate Professional Care Services Limited · Stockton-on-Tees

RM: Pickles, Suzannecare planninggovernanceinfection control

Creative Support - Durham Services

Creative Support Limited · Stockton-on-Tees

RM: Bellwood-High, Allisonleadershipmedication managementstaff training

Deaconstar Limited

Deaconstar Ltd · County Durham

RM: Robinson, Sionahmedication managementrecord keeping

E2E Homecare★

E2E Homecare Ltd · Gateshead

RM: Tendai, Lynettecare planningcommunication with familiescomplaints handling

Requires improvement

Essential Care and Support Ltd

Essential Care & Support Ltd · County Durham

RM: Scothern, Charlenegovernancemedication management

Genius Care Limited★

Genius Care Limited · North Tyneside

RM: Dina, Comfortcare planninggovernanceinfection control

Hales Group Limited - North East

Hales Group Limited · Gateshead

RM: Johnson, Mollycommunication with familiescomplaints handlinggovernance

Helping Hands Sunderland

Midshires Care Limited · Sunderland

RM: Winn, Courtneymedication managementstaffing levels

Home Instead Tyne Valley

Tyne Valley Home Care LTD · Northumberland

RM: Webb, Angelagovernanceleadershipmedication management

Housing 21 - Rowan Croft

Housing 21 · North Tyneside

Langley House Care Centre

Langley House Care Home Ltd · County Durham

RM: Nicholson, Joeannecare planningcommunication with familiesconsent capacity

Lincoln Healthcare Group Limited

Lincoln Healthcare Group Limited · Newcastle upon Tyne

RM: Young, Nicolagovernancemedication managementsupervision appraisal

Mrs O's Caring Hands Homecare Limited★

Mrs O's Caring Hands Homecare Limited · Northumberland

RM: Wilson, Joancommunication with familiesmedication managementmissed or late visits

New Vision Care Services★

New Vision Care Services Limited · County Durham

RM: Ali, Petronellacare planninggovernanceincident learning

North East Autism Society

North East Autism Society · County Durham

RM: Richmond, Christinemedication managementstaff trainingstaffing levels

North Haven Care and Support Ltd

North Haven Care and Support Ltd · South Tyneside

RM: Armstrong, Jemmacare planninggovernancemedication management

Nupath Care Northumberland

HH Community Care Limited · Northumberland

RM: Vitty, Sandraconsent capacityinfection controlmedication management

Nurtured Care NE★

Nurtured Care (NE) Limited · Gateshead

RM: Field, Mariacare planningcommunication with familiesgovernance

Requires improvement

Partners4Care Limited

Partners4Care Limited · Stockton-on-Tees

RM: Murray, Emma-Louisecare planningcommunication with familiescomplaints handling

Portland Domiciliary Service

Bondcare Willington Limited · County Durham

Requires improvement

Positive Care and Support Ltd

Positive Care and Support Ltd · County Durham

RM: Luke, Kimberleymedication managementperson centred carerecord keeping

Potensial North East Supported Living

Potensial Limited · Darlington

RM: Dalgleish, Elizabethcare planninggovernanceincident learning

Prism Care (North East) CIC★

Prism Care (North East) CIC · Newcastle upon Tyne

RM: Hall, Mariacare planninggovernancemedication management

Real Life Options - Newcastle and Durham

Real Life Options · Newcastle upon Tyne

RM: Murphy, Kathaleenmedication managementstaff trainingstaffing levels

SJOG Hospitaller Services Northern Supported Living

Saint John of God Hospitaller Services · Darlington

RM: Ridley, Emmalynegovernancemedication managementrecord keeping

SNE Care Services Ltd

SNE Care Services Ltd · Redcar and Cleveland

RM: Hugill, Traceycare planninggovernanceleadership

Shaftesbury Beaumont Court

Livability · Northumberland

RM: Sharpe, Victoriamedication managementstaffing levels

South Tees Home Support Service

Middlesbrough Borough Council · Middlesbrough

RM: Baxter, Jacquelinegovernancemedication managementrecord keeping

TLC Community Services Limited★

TLC Community Services Limited · County Durham

RM: Murtha, Nicolacare planninggovernancemedication management

The Care and Support Group Tyneside

The Care and Support Group Ltd · Newcastle upon Tyne

Time to Care Specialist Support Services Limited★

Time to Care Specialist Support Services Limited · Northumberland

RM: Simpson, Rosalindcare planningcommunication with familiescomplaints handling

TrinityPlus Healthcare Services

TrinityPlus Healthcare Services Ltd · Middlesbrough

RM: Akrill, Annettecommunication with familiesgovernanceincident learning

United Response - Newcastle DCA

United Response · Newcastle upon Tyne

RM: Wright, Denisecommunication with familiesgovernanceinfection control

Walker&Harrison Care

Walker & Harrison Care Limited · Middlesbrough

RM: Walker, Amygovernanceleadershipmedication management

Watergate House (office)

Home Group Limited · Gateshead

Westhome Care Services Limited

Westhome Care Services Limited · Sunderland

RM: Goudie, Mariecare planningcommunication with familiescomplaints handling

Yeshua Healthcare★

Yeshua Healthcare Ltd · County Durham

RM: Coker, Elfridacommunication with familiesmedication managementrecord keeping

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