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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 69 home-care agencies

Explore the field

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Matching agencies

69

of total tracked

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50

page 1 of 2

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

effective

Outstanding Good Requires improvement Inadequate

caring

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

✓Any Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London ✓North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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League table

69 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Aapna Services Ltd

Aapna Services Ltd · Middlesbrough

RM: Puri, Anita

Requires improvement

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

person centred care

communication with families

complaints handling

infection control

consent capacity

end of life care

cultural competency

Severity:critical ✓moderate minor

care planning

governance

incident learning

North East

Requires improvement

3 years ago

4 (1✓)

7^4c

→

Abbeyfield Hope Bank View

Abbeyfield Society (The) · Sunderland

RM: Elliott, Kimberleycare planninggovernanceincident learning

Absolute Quality Care★

Absolute Quality Care Ltd · Newcastle upon Tyne

RM: Charlton, Elainecare planningconsent capacitymedication management

Age UK - Northumberland

Age UK Northumberland · Northumberland

RM: Davies, Deborahcare planningcommunication with familiescomplaints handling

Ascot Care Agency

Mr Gareth Nesbit · Darlington

Requires improvement

Aspire Supported Living

Aspire Healthcare Limited · Newcastle upon Tyne

Aurora Home Care Ltd

Aurora Home Care Ltd · Northumberland

RM: Hoadley, Taracare planningcommunication with familiesgovernance

BJP Home Support Limited

BJP Home Support Limited · Redcar and Cleveland

RM: Wells, Hayleycare planningconsent capacitymedication management

Be Caring Newcastle

Be Caring Ltd · Newcastle upon Tyne

RM: Ransome, Billindacare planningcomplaints handlingconsent capacity

Blue Ribbon Community Care (Tyne and Wear)

Hughes and Daughters Care Ltd · Sunderland

RM: Jeffries, Leannegovernancemedication managementrecord keeping

Bluebird Care (Northumberland South)

WA & S Associates Ltd · Northumberland

Bluebird Care South Tyneside, Newcastle and Darlington

D. J. Haswell Limited · South Tyneside

RM: Nesbitt, Johnconsent capacitymedication managementrecord keeping

Boomerang Healthcare Ltd

Boomerang Healthcare Ltd · Gateshead

RM: Bissett, Jacquelinegovernanceincident learningsafeguarding

Butterwick Hospice

Butterwick Limited · County Durham

RM: Massingham, Allanacare planningconsent capacitycultural competency

Care Link Northern Limited★

Care Link Northern Limited · Hartlepool

RM: Ashley, Angelagovernanceleadershiprecord keeping

Care Matters (Homecare) Limited Darlington

Care Matters (Homecare) Limited · Darlington

RM: Broom, Michelleleadershipstaff training

Care and Protect UK

Care and Protect UK Limited · County Durham

Care4u · Gateshead

Careline Berwick

Care Line Homecare Limited · Northumberland

RM: Russell, Daniellecare planningconsent capacitygovernance

Cera South Tyneside

Cera Homecare Limited · South Tyneside

RM: Riley, Jaynecommunication with familiesleadershipmissed or late visits

South Tyneside MBC · South Tyneside

RM: Whitley, Rachelcare planningend of life caregovernance

Comfort Call - Sunderland

Comfort Call Limited · Sunderland

RM: Donoghue, Nicolecommunication with familiescomplaints handlingleadership

Comfort Call Gateshead

Comfort Call Limited · Gateshead

RM: Young, Carolannecare planningcommunication with familiescomplaints handling

Comfort Call-Stockton

Comfort Call Limited · Stockton-on-Tees

RM: Darby, Clairecommunication with familiesotherrecord keeping

Compassionate Professional Care Services Limited★

Compassionate Professional Care Services Limited · Stockton-on-Tees

RM: Pickles, Suzannecare planninggovernanceinfection control

Creative Support - Durham Services

Creative Support Limited · Stockton-on-Tees

RM: Bellwood-High, Allisonleadershipmedication managementstaff training

E2E Homecare★

E2E Homecare Ltd · Gateshead

RM: Tendai, Lynettecare planningcommunication with familiescomplaints handling

Requires improvement

Easterside Community Hub

Hand 2 Hold Limited · Middlesbrough

RM: Sigsworth, Rachelcare planninggovernancestaffing levels

HF Trust North East

HF Trust Limited · North Tyneside

RM: Macinnes, Paulacommunication with familiesrecord keepingsafeguarding

South Tyneside MBC · South Tyneside

RM: Whitley, Rachelcare planninggovernanceincident learning

Hales Group Limited - North East

Hales Group Limited · Gateshead

RM: Johnson, Mollycommunication with familiescomplaints handlinggovernance

Home Instead Tyne Valley

Tyne Valley Home Care LTD · Northumberland

RM: Webb, Angelagovernanceleadershipmedication management

Housing 21 - Rowan Croft

Housing 21 · North Tyneside

Human Support Group Limited - South Tyneside

The Human Support Group Limited · South Tyneside

RM: Marshall, Pennycare planningcommunication with familiesgovernance

Include 'In' Autism★

Include 'In' Autism community interest company · Sunderland

RM: Jevon, Aimeecare planningcommunication with familiesgovernance

KEYFORT North East

KEYFORT Group Limited · Gateshead

RM: Cox, Saracommunication with familiessupervision appraisal

Langley House Care Centre

Langley House Care Home Ltd · County Durham

RM: Nicholson, Joeannecare planningcommunication with familiesconsent capacity

Lincoln Healthcare Group Limited

Lincoln Healthcare Group Limited · Newcastle upon Tyne

RM: Young, Nicolagovernancemedication managementsupervision appraisal

Mrs O's Caring Hands Homecare Limited★

Mrs O's Caring Hands Homecare Limited · Northumberland

RM: Wilson, Joancommunication with familiesmedication managementmissed or late visits

New Vision Care Services★

New Vision Care Services Limited · County Durham

RM: Ali, Petronellacare planninggovernanceincident learning

North East Autism Society

North East Autism Society · County Durham

RM: Richmond, Christinemedication managementstaff trainingstaffing levels

North Haven Care and Support Ltd

North Haven Care and Support Ltd · South Tyneside

RM: Armstrong, Jemmacare planninggovernancemedication management

North Tyneside★

Odara Care Limited · North Tyneside

RM: Ajibade, Samuelcare planninggovernanceincident learning

Nupath Care Gateshead

HH Community Care Limited · Gateshead

RM: Vitty, Sandracommunication with familiesgovernanceperson centred care

Nupath Care Northumberland

HH Community Care Limited · Northumberland

RM: Vitty, Sandraconsent capacityinfection controlmedication management

Nurtured Care NE★

Nurtured Care (NE) Limited · Gateshead

RM: Field, Mariacare planningcommunication with familiesgovernance

Requires improvement

Possibilities North East Limited · County Durham

RM: Reine, Debragovernanceleadershiprecord keeping

Olam Care Services Ltd★

Olam Care Services Ltd · Middlesbrough

RM: Mudakureva, Chiedzacare planninggovernanceother

Orchard Home Care Services Limited

Orchard Homecare Services Limited · County Durham

RM: Kennedy, Charlottecommunication with familiesgovernancemissed or late visits

Partners4Care Limited

Partners4Care Limited · Stockton-on-Tees

RM: Murray, Emma-Louisecare planningcommunication with familiescomplaints handling

Showing 50 of 69

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