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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

Methodology About Privacy Contact

Directory · 14 home-care agencies

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14

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

effective

Outstanding Good Requires improvement Inadequate

caring

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

✓Any Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East ✓East Midlands London North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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League table

14 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

24/7 Helping Hands Service Ltd★

24/7 Helping Hands Service Ltd · Leicestershire

Requires improvement

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

person centred care

communication with families

complaints handling

infection control

consent capacity

end of life care

cultural competency

Severity:critical moderate minor

Waraich, Paramjit

care planningcomplaints handlinggovernance

East Midlands

Good

6 years ago

3 (2✓)

12^2c

→

Bhandal Homecare

Bhandal Care Group (BSB Care) Ltd · Nottinghamshire

RM: Coates, Kirstiecare planninggovernanceleadership

Requires improvement

Caremark Hinckley Bosworth Blaby & Leicester

SVK Care Ltd · Leicestershire

RM: Caney, Joannecare planningcommunication with familiesgovernance

Charisma Services

Miss Teresa Killick · Lincolnshire

Clarity Homecare Direct

Clarity Homecare (Direct) Ltd · Nottinghamshire

RM: Lomas, Nicolecare planninggovernancemedication management

Enlightenment Care Services Ltd

Enlightenment Care Services Ltd · North Northamptonshire

RM: Kwambana, Hammingtoncare planningcommunication with familiesconsent capacity

First Choice Care Agency Limited★

First Choice Care Agency Limited · Leicester

RM: Mhaka, Venacare planningcommunication with familiescomplaints handling

Heartwell House Residential Care Home

Heartwell Care Ltd · Leicester

RM: Prasad, Reenecare planningcommunication with familiesgovernance

Jigsaw Homecare Ltd

Jigsaw Homecare Ltd · Nottinghamshire

RM: Wagstaff, Jaynecare planningcommunication with familiesconsent capacity

Melton Supported Living Service

Leicestershire County Council · Leicestershire

RM: Elliott, Clairecare planningconsent capacitygovernance

Procare Domiciliary Services Ltd

Procare Domiciliary Services Ltd · Lincolnshire

RM: Sabado, Michelleother

Profad Care Agency Limited

Profad Care Agency Limited · Derby

RM: Olugbenga, Omobolacare planningcommunication with familiescomplaints handling

Provision Care Ltd★

Provision Care Ltd · Leicester

RM: Madzima, Esthercare planningcommunication with familiescomplaints handling

Synergy Leicester Care and Support Ltd

Synergy Leicester Care and Support Ltd · Leicester

RM: Green, Sandrainfection controlotherperson centred care

Showing 14 of 14

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