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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 11 home-care agencies

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

League table

11 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Absolute Quality Care★

Absolute Quality Care Ltd · Newcastle upon Tyne

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good Requires improvement Inadequate

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

Owner-managed

Any ✓Owner-managed Not owner-managed

Failure themes (extracted)

✓medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership person centred care communication with families complaints handling infection control record keeping consent capacity end of life care cultural competency other

Severity:critical moderate minor

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

✓Any Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London ✓North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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RM: Charlton, Elainecare planningconsent capacitymedication management

North East

Good

6 years ago

2

8

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Compassionate Professional Care Services Limited★

Compassionate Professional Care Services Limited · Stockton-on-Tees

RM: Pickles, Suzannecare planninggovernanceinfection control

E2E Homecare★

E2E Homecare Ltd · Gateshead

RM: Tendai, Lynettecare planningcommunication with familiescomplaints handling

Requires improvement

Genius Care Limited★

Genius Care Limited · North Tyneside

RM: Dina, Comfortcare planninggovernanceinfection control

Mrs O's Caring Hands Homecare Limited★

Mrs O's Caring Hands Homecare Limited · Northumberland

RM: Wilson, Joancommunication with familiesmedication managementmissed or late visits

New Vision Care Services★

New Vision Care Services Limited · County Durham

RM: Ali, Petronellacare planninggovernanceincident learning

Nurtured Care NE★

Nurtured Care (NE) Limited · Gateshead

RM: Field, Mariacare planningcommunication with familiesgovernance

Requires improvement

Prism Care (North East) CIC★

Prism Care (North East) CIC · Newcastle upon Tyne

RM: Hall, Mariacare planninggovernancemedication management

TLC Community Services Limited★

TLC Community Services Limited · County Durham

RM: Murtha, Nicolacare planninggovernancemedication management

Time to Care Specialist Support Services Limited★

Time to Care Specialist Support Services Limited · Northumberland

RM: Simpson, Rosalindcare planningcommunication with familiescomplaints handling

Yeshua Healthcare★

Yeshua Healthcare Ltd · County Durham

RM: Coker, Elfridacommunication with familiesmedication managementrecord keeping

Showing 11 of 11

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