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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

Methodology About Privacy Contact

Directory · 20 home-care agencies

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20

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

effective

Outstanding Good Requires improvement Inadequate

caring

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

Any Inspected since 2024 Last inspected 2022–23 ✓Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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League table

20 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

24/7 Helping Hands Service Ltd★

24/7 Helping Hands Service Ltd · Leicestershire

RM: Waraich, Paramjit

Requires improvement

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

person centred care

communication with families

complaints handling

infection control

consent capacity

end of life care

cultural competency

Severity:critical moderate minor

care planningcomplaints handlinggovernance

East Midlands

Good

6 years ago

3 (2✓)

12^2c

→

Care Outlook (Crawley)

Care Outlook Ltd · West Sussex

RM: King, Angelacare planningcommunication with familiesgovernance

Requires improvement

Careful Care Limited

Careful Care Limited · Gloucestershire

RM: Bennett-Hood, Ewelinacare planningcommunication with familiesconsent capacity

Caronne Care Ltd★

Caronne Care Limited · Barking and Dagenham

RM: Fred-Isoh, Rosemaryconsent capacitycultural competencygovernance

Cera Care Operations Limited · Kent

RM: Lumley, Louisecare planningcommunication with familiescomplaints handling

Charisma Services

Miss Teresa Killick · Lincolnshire

Clarity Homecare Direct

Clarity Homecare (Direct) Ltd · Nottinghamshire

RM: Lomas, Nicolecare planninggovernancemedication management

Comfort Call-Stockton

Comfort Call Limited · Stockton-on-Tees

RM: Darby, Clairecommunication with familiesotherrecord keeping

Concept Care Solutions Ltd★

Concept Care Solutions Limited · Hertfordshire

RM: Fongho, Edithcommunication with familiescomplaints handlinggovernance

Everbright Home Care Ltd★

Everbright Home Care Ltd · Wirral

RM: Baptista, Mariacare planninggovernanceinfection control

Requires improvement

Henley Care Limited★

Henley Care Limited · Oxfordshire

RM: Paluszkiewicz, Izabelagovernanceothersupervision appraisal

Home Link Care Services★

Home Link Care Services Limited · East Riding of Yorkshire

RM: Thompson, Clarecare planningcommunication with familiesconsent capacity

Yorkshire & Humberside

Requires improvement

Horsfall House Homecare

Minchinhampton Centre For The Elderly Limited · Gloucestershire

RM: Abbott, Michelleotherrecord keepingstaffing levels

Lady Margaret Road★

Infinity Services (UK) Limited · Ealing

RM: Bhatt, Bhaktagovernanceinfection controlother

Melton Supported Living Service

Leicestershire County Council · Leicestershire

RM: Elliott, Clairecare planningconsent capacitygovernance

Mulier Care Solutions Limited · Bexley

RM: Dwamena, Lindagovernanceleadershipmedication management

Priory Supported Living West Midlands

Priory Supported Living Limited · Dudley

Stanford Wellbeing Offices★

Stanford Wellbeing Limited · Southend-on-Sea

RM: Warren, Julieother

SureCare (Preston & South Ribble, Fylde & Wyre)★

Macmace Limited · Lancashire

RM: Anyon, Anneconsent capacityotherstaff training

Woodlea Supported Accommodation

Care Support and Domestic Services Limited · Trafford

RM: Edwards, Jennacare planninggovernanceleadership

Showing 20 of 20

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