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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 14 home-care agencies

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14

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Overall rating

✓Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

League table

14 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Mrs Lynn Georgina Hart · Bournemouth, Christchurch and Poole

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good Requires improvement Inadequate

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding ✓Good Requires improvement Inadequate

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership person centred care communication with families complaints handling infection control record keeping consent capacity end of life care cultural competency other

Severity:critical moderate minor

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

Any Inspected since 2024 ✓Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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Kilminster, Nicola

South West

Outstanding

2 years ago

3 (1✓)

0 ✓

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BJP Home Support Limited

BJP Home Support Limited · Redcar and Cleveland

RM: Wells, Hayleycare planningconsent capacitymedication management

Better Care at Home East★

Better Care at Home · Bournemouth, Christchurch and Poole

RM: Bishop, Joannahstaff competency

Dimensions Norfolk Domiciliary Care Office

Dimensions (UK) Limited · Norfolk

RM: White, Ricky

Home Instead Salford-Worsley

Hazelhurst Homecare Ltd · Salford

RM: Leack, Nicky

North STSS (Short Term Support Service) Berwick

Northumberland County Council · Northumberland

RM: Potter, Natasha

Old Friends Care Limited

Old Friends Care Limited · Worcestershire

RM: Rogers, Viviennemedication management

Pebble Healthcare★

Pebble Healthcare Limited · Lancashire

RM: McClure, Lorraine

Primary Homecare Limited

Primary Homecare Limited · Suffolk

RM: Ponnudorai, Rowenaleadership

Procare Domiciliary Services Ltd

Procare Domiciliary Services Ltd · Lincolnshire

RM: Sabado, Michelleother

Radfield Home Care Chester & Ellesmere Port

J&K Health Limited · Cheshire West and Chester

RM: Harding, Clare

The Focus Foundation

The Focus Foundation · Bury

RM: Neal, Paige

West STSS (Short Term Support Service) Hexham

Northumberland County Council · Northumberland

RM: Mullarkey, Rebecca

Westmorland Homecare - Lancaster & Morecambe

Westmorland Homecare Limited · Lancashire

RM: Stainer, Daniel

Showing 14 of 14

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