ReadyCQC — A weekly field guide to CQC home-care regulation

1

Adina Home Care Services★

Adina Home Care Services Ltd · Hillingdon

RM: Forbes, Judithcommunication with familiescomplaints handlinggovernance

London

Good

1 year ago

3 (1✓)

10^4c

→

2

Annicare North

Annicare North LTD · Lincolnshire

RM: Bankhead, Lukecare planningcomplaints handlingend of life care

East Midlands

Good

10 months ago

2 (1✓)

13^6c

→

3

Annies Homecare Services Ltd★

Annies Homecare Services Ltd · Essex

RM: Bates, Anncare planningcommunication with familiescomplaints handling

East

Good

9 months ago

6 (2✓)

19^6c

→

4

Ashbourne Healthcare Services

Ashbourne Group Limited · Hammersmith and Fulham

RM: Maal, Sukwindercare planningcommunication with familiescomplaints handling

London

Good

6 months ago

4 (3✓)

12^4c

→

5

Ashley Care

Ashley Community Care Services Limited · Southend-on-Sea

RM: Bateman, Kristinacare planningcommunication with familiesgovernance

East

Good

1 year ago

6 (2✓)

24^9c

→

6

Astoria Homecare Ltd

Astoria Homecare Limited · Hounslow

RM: Kingsley-Nyinah, Davidcare planningconsent capacitygovernance

London

Good

8 months ago

3 (1✓)

9^4c

→

7

BBC CARE SERVICE LIMITED- Walton on Thames branch (New)★

BBC Care Service Limited · Surrey

RM: Kabali, Milleycare planningcommunication with familiescomplaints handling

South East

Good

5 months ago

4 (3✓)

33^18c

→

8

BGS Healthcare Ltd★

BGS Healthcare Ltd · Wiltshire

RM: Collier, Susancare planningcomplaints handlingconsent capacity

South West

Good

2 years ago

7 (6✓)

32^13c

→

9

Bhandal Care★

Bhandal Care Ltd · Derby

RM: Bhandal, Kuljinderjitcare planningcomplaints handlinggovernance

East Midlands

Good

1 year ago

3 (2✓)

18^11c

→

10

Blue Ribbon Community Care in South West London

WP Care Ltd · Kingston upon Thames

RM: Rosher-Holmes, Kimcare planningcommunication with familiescomplaints handling

London

Good

2 months ago

4 (3✓)

16^4c

→

11

Bluebird Care (East Hertfordshire)

Roch 2 Limited · Hertfordshire

RM: Merchant, Lindacare planningcommunication with familiescomplaints handling

East

Good

1 year ago

6 (1✓)

9

→

12

Care 4 Care Headquarters★

CARE 4 CARE SERVICES LTD · Merton

RM: Frempong, Viviancomplaints handlinggovernancemissed or late visits

London

Good

1 year ago

3 (1✓)

7^3c

→

13

Care Delivered Ltd★

Care Delivered Ltd · Tower Hamlets

RM: Ahmed Adam, Dahircare planninggovernancemedication management

London

Good

4 months ago

2 (1✓)

7^2c

→

14

Care Relief Team Limited - Unit 8 The Bridge Business Centre

Care Relief Team Limited · Derbyshire

RM: Roberts, Juliecommunication with familiescomplaints handlinggovernance

East Midlands

Good

1 year ago

4 (1✓)

8^3c

→

15

Caremark Hounslow★

Trinity 365 Care Ltd · Hounslow

RM: Mehta, Shipracare planningcomplaints handlingconsent capacity

London

Good

1 year ago

2 (1✓)

9^4c

→

16

Caring Care Limited

Caring Care Limited · Walsall

RM: Joshi, Manjindercare planningcommunication with familiescomplaints handling

West Midlands

Good

3 months ago

5 (3✓)

12^1c

→

17

Cera - Wiltshire

Cera Care Operations Limited · Wiltshire

RM: Hill, Samcare planningcomplaints handlingconsent capacity

South West

Good

3 months ago

5 (4✓)

38^11c

→

18

Cera Rotherham

Cera Homecare Limited · Rotherham

RM: Tomlinson, Nataliecommunication with familiescomplaints handlingstaff training

Yorkshire & Humberside

Good

9 months ago

2 (1✓)

4

→

19

Choice Care 4 U Services Ltd

Choice Care 4U Services Limited · West Sussex

RM: Cosshall, Shirleycare planningcommunication with familiesconsent capacity

South East

Good

1 year ago

5 (2✓)

17^9c

→

20

Compassion Home Care Limited★

Compassion Home Care Limited · Bromley

RM: Benfield, Enikocare planningcommunication with familiescomplaints handling

London

Good

2 months ago

4 (3✓)

18^5c

→

21

DCA Essex

Achieve Together Limited · Essex

RM: Williams, Emmacare planningcommunication with familiescomplaints handling

East

Good

1 year ago

2 (1✓)

13^2c

→

22

Delore Care Woking

Fairolive Limited · Surrey

RM: Olatundun, Olaidecare planningcommunication with familiescomplaints handling

South East

Good

11 months ago

4 (3✓)

25^9c

→

23

Divine Care Connections Ltd★

Divine Care Connections Ltd · Waltham Forest

RM: Mosinghi-Lawrence, Bettycomplaints handlinggovernanceleadership

London

Good

1 year ago

2 (1✓)

7^2c

→

24

E2E Homecare★

E2E Homecare Ltd · Gateshead

RM: Tendai, Lynettecare planningcommunication with familiescomplaints handling

North East

Requires improvement

1 year ago

2 (1✓)

12^5c

→

25

Edith Healthcare Wolverhampton★

Edith Healthcare Wolverhampton Limited · Wolverhampton

RM: Mpofu, Marciacare planningcomplaints handlinggovernance

West Midlands

Good

9 months ago

2 (1✓)

8

→

26

Enterprise Care Support Limited★

Enterprise Care Support Ltd · Merton

RM: Aziz, Noorcomplaints handlinggovernanceincident learning

London

Good

1 year ago

9 (2✓)

7^5c

→

27

Esk Moors Caring Ltd★

Esk Moors Caring Ltd · North Yorkshire

RM: O'Connor, Sharoncomplaints handlinggovernancemedication management

Yorkshire & Humberside

Good

2 months ago

2 (1✓)

3

→

28

Essex and Suffolk Quality Care Ltd

Essex and Suffolk Quality Care Ltd · Essex

RM: Desborough, Katiecare planningcommunication with familiesconsent capacity

East

Good

11 months ago

4 (1✓)

14^6c

→

29

Genuine Carers - Kirklees

Genuine Carers Limited · Kirklees

RM: Rana, Romahncare planningcommunication with familiescomplaints handling

Yorkshire & Humberside

Good

1 year ago

8 (2✓)

24^11c

→

30

Gill Care Services★

Gill Healthcare Limited · Lancashire

RM: Gill, Gilliancare planningcomplaints handlingconsent capacity

North West

Good

1 year ago

5 (1✓)

7^2c

→

31

Happy Home Care Services Ltd

Happy Home Care Services Ltd · Leeds

RM: Swan, Georgecare planningcommunication with familiescomplaints handling

Yorkshire & Humberside

Good

9 months ago

3 (2✓)

16^8c

→

32

Harmony Homecare Suffolk

Aid Homecare Limited · Suffolk

RM: Vaduva, Jadecare planningcommunication with familiescomplaints handling

East

Good

1 year ago

2 (1✓)

7

→

33

Helping Hands Kensington & Chelsea

Midshires Care Limited · Kensington and Chelsea

RM: Mcpherson, Jacquelineother

London

Good

1 year ago

2 (1✓)

1

→

34

Helping Hands Sheffield

Midshires Care Limited · Sheffield

RM: Odemis, Hayleycomplaints handlinggovernancemedication management

Yorkshire & Humberside

Good

1 months ago

3 (2✓)

6^2c

→

35

Hibiscus Domiciliary Care Agency

Hibiscus Housing Association Ltd · Wolverhampton

RM: Rawlings, Keithcare planningcomplaints handlingconsent capacity

West Midlands

Good

1 year ago

5 (2✓)

23^12c

→

36

Home-Care Perfection - Main Office

Home-Care Perfection Limited · Bradford

RM: Holmes, Lynnecare planningcomplaints handlingconsent capacity

Yorkshire & Humberside

Good

8 months ago

2 (1✓)

10^6c

→

37

Horizon Homecare (Southern) Ltd

Horizon Homecare (Southern) Ltd · Bournemouth, Christchurch and Poole

RM: Hackett, Hayleycare planningcommunication with familiescomplaints handling

South West

Good

2 years ago

5 (2✓)

16^6c

→

38

Icare Solutions (Wirral) Ltd

ICare Solutions Wirral Ltd · Wirral

RM: Jellicoe, Nicholacare planningcomplaints handlinggovernance

North West

Good

1 year ago

4 (2✓)

25^16c

→

39

Independent People Homecare

Independent People Homecare Limited · Essex

RM: Bradley, Kerrycare planningcommunication with familiescomplaints handling

East

Good

1 year ago

2 (1✓)

13^5c

→

40

Inner City Care, Sherwood House

Miss Robina Parween · Nottingham

RM: Ffrench, Emmacare planningcommunication with familiescomplaints handling

East Midlands

Good

11 months ago

3 (1✓)

12^3c

→

41

Invicta 24 Plus★

Invicta 24 Plus Limited · Croydon

RM: Johnson, Charlescare planningcomplaints handlingconsent capacity

London

Good

6 months ago

5 (4✓)

15^3c

→

42

Jadee's Nursing Agency★

Jadee's Nursing Agency Limited · Essex

RM: Obeng, Dinahcare planningcomplaints handlingconsent capacity

East

Good

7 months ago

3 (2✓)

22^9c

→

43

Jigsaw Homecare Ltd

Jigsaw Homecare Ltd · Nottinghamshire

RM: Wagstaff, Jaynecare planningcommunication with familiesconsent capacity

East Midlands

Good

6 months ago

6 (3✓)

38^22c

→

44

Kerr-Care At Home Services Ltd - Right At Home (Wimbledon, Putney and Kingston)★

Kerr-Care At Home Services Ltd · Kingston upon Thames

RM: Kerr, Andreecomplaints handling

London

Good

4 months ago

3 (2✓)

1

→

45

Lalis Direct Care Ltd★

Lalis Direct Care Ltd · Ealing

RM: Mursal, Sadocare planningcomplaints handlingconsent capacity

London

Good

3 months ago

5 (4✓)

30^9c

→

46

Lilyrose Care Group Ltd - Staffordshire★

Lilyrose Care Group Limited · Stoke-on-Trent

RM: Jouini, Angelacomplaints handlingrecord keeping

West Midlands

Good

2 months ago

2 (1✓)

2

→

47

Lizor Care

Aliizor Ltd · Wiltshire

RM: Gold, Juliecare planningcommunication with familiescomplaints handling

South West

Good

1 year ago

6 (4✓)

31^17c

→

48

Mach Care Solutions (Birmingham)

Mach Care Solutions Limited · Birmingham

RM: Mazengwa, Vavarirocare planningcommunication with familiescomplaints handling

West Midlands

Good

6 months ago

9 (2✓)

25^17c

→

49

Majestic Care North West Limited

Majestic Care Northwest Ltd · Lancashire

RM: Scholes, Traciecare planningcomplaints handlingconsent capacity

North West

Good

2 months ago

3 (2✓)

16^5c

→

50

MiHomecare Kensington and Chelsea

MiHomecare Limited · Hammersmith and Fulham

RM: Watson, Pamlacare planningcommunication with familiescomplaints handling

London

Good

1 year ago

4 (2✓)

18^5c

→

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