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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 4 home-care agencies

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Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

effective

Outstanding Good Requires improvement Inadequate

caring

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

✓Any Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London North East North West South East South West West Midlands Yorkshire & Humberside

Framework

✓KLOE SAF ASC2026 unknown

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League table

4 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Greenleaves Homecare Services Limited

Greenleaves Homecare Services Limited · Hertfordshire

RM: Kang, Ravneet

Requires improvement

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

person centred care

communication with families

complaints handling

infection control

consent capacity

end of life care

cultural competency

Severity:critical moderate minor

Good

4 years ago

1

0 ✓

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Heriitage Care Ltd

Heriitage Care Ltd · Hertfordshire

RM: Asikpo-Okon, Deborahcare planningmissed or late visitsother

Lead Care Services Limited★

Lead Care Services Limited · Hertfordshire

RM: Nalunkuma, Stellagovernanceinfection controlrecord keeping

New Hope Community Healthcare★

New Hope Community Healthcare Limited · Hertfordshire

RM: Hope, Elieshacare planningconsent capacitygovernance

Requires improvement

Showing 4 of 4

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