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Agency profile · CQC 1-9752814550
DCC Bolsover Home Care
↗ View on cqc.org.uk
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Provider
Derbyshire County Council
Derbyshire · East Midlands · Active since 11/1
Good
Home-care
RM: Luck, Gemma
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
3 years ago
01/Jul/2022 - 00:00
Inspected 3 years ago
Overview
Inspections (1)
Findings (4)
Owner-management
Methodology
4 findings across 4 themes
Every concern logged by inspectors
care planning
1 finding
minor
“Full information about people's specific risks was not always transferred to care plans from initial assessments.”
communication with families
1 finding
minor
“Their care plan instructed staff to make adjustments for the person but did not identify what specific adjustments were required.”
record keeping
1 finding
minor
“We saw one MAR which did not follow best practice regarding record keeping as it had handwritten notes on the top of the page.”
leadership
1 finding
minor
“Some staff felt management above this level were not always accessible.”