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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Agency profile · CQC 1-9693872247

P&R Health Care Solutions

↗ View on cqc.org.uk⌖ See nearby

Provider

P&R Services, Investments & Trading Ltd

Bolton · North West · Active since 13/1

GoodHome-careRM: Tembo, Priscilla

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

4 years ago

10/Feb/2022 - 00:00

Inspected 4 years ago

Overview Inspections (1)Findings (4)Owner-management Methodology

4 findings across 4 themes

Every concern logged by inspectors

supervision appraisal
1 finding
- minor“staff supervision sessions were in the process of being implemented”
communication with families
1 finding
- minor“one relative felt staff could be more assertive in meeting their loved one's needs, as the person often refused care agreed in their care plan”
governance
1 finding
- minor“An overview and monthly audit was implemented following the inspection to ensure any themes or trends would be picked up.”
staff competency
1 finding

minor

“Regular spot checks were completed to ensure staff were adhering to all requirements. These were made more formal following the inspection”