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Dependable Health Care Ltd, a domiciliary care agency in Huddersfield serving 30 people, received an overall rating of Requires Improvement at its first inspection in February 2023, with regulatory breaches identified in safe care and treatment (Regulation 12) and good governance (Regulation 17). While staff were kind, well-trained and people felt safe, risk assessments were inadequate, medicines were not always managed safely, and quality assurance audits failed to identify these shortfalls.