minor“some areas where risk management measures needed to be more detailed”
staff competency
1 finding
minor“Some areas needed to be strengthened such as interview record notes and references that were requested.”
person centred care
1 finding
minor“Not all care records contained the same level of consistent information. Additional information needed to be added in some people's care records”
communication with families
1 finding
minor
“The provider was developing their approach to ensuring the accessible information standard was continuously improving”