moderate“Some instructions for creams, ointments and 'as required' medicines were not fully in place and quality checks had not always identified this.”
record keeping
1 finding
minor“There were some risk assessments which needed updating. The provider immediately started work to address this.”
governance
1 finding
minor“The provider had a quality assurance system and was in the process of reviewing this after feedback from the inspection had been given to them.”
leadership
1 finding
minor“The service did not have a registered manager with the Care Quality Commission (CQC).”