moderate“The registered manager told us the management team audited the care and medicines notes but there were no evidence of the audits taking place.”
minor“The provider did not always follow their own policy around recruitment as we found one staff file contained no evidence of the applicant's employment history.”
record keeping
1 finding
minor“Two people had been prescribed 'as required' medicines (PRN) and we found there was no written information on how often the person might needed it.”