Agency profile · CQC 1-8600541701

Top-Notch Healthcare Services Limited

Also known as: 25 Croombs Road

Provider

Barking and Dagenham · London · Active since 24/0

GoodHome-care★ Owner-managed (director & PSC)RM: Wagura, Joseph

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

3 years ago

16/Feb/2023 - 00:00

Inspected 3 years ago

Inspection reports (1)

Person-centred care

: “People's care plans were not always personalised. Care plans did not have people's likes and preferences recorded.”

Strengths

· Effective safeguarding systems with staff trained to recognise and report abuse
· Detailed individual risk assessments covering health conditions, medicines and environment
· Safe recruitment practices including DBS checks and two employer references
· Medicines managed safely with monthly audits, competency checks and clear error guidance
· Staff received relevant training including MCA, safeguarding, nutrition and specialist complex needs