moderate“The provider did not always obtain two satisfactory character and/or previous employer references from previous employer/s to check the suitability and fitness of staff they employed.”
other
1 finding
moderate“the provider had only obtained one reference for each member of staff they currently employed, contrary to recognised best staff recruitment practice and the providers own staff recruitment procedures.”
medication management
1 finding
minor“following a number of medicine's recording errors that occurred in the first half of 2022 the provider responded appropriately by introducing a new electronic medicine's monitoring system”