Creative Support - Telford & Shropshire

Inspection reports (1)

1. Inspection report · 2023-01-13

   Framework: KLOE · 10 pages · 81 KB · PDF

   Good
   safe: Requires improvementwell-led: Good

   Creative Support – Telford & Shropshire is rated Good overall, with a focused inspection of Safe and Well-Led prompted by concerns about medicines management. Safe remains Requires Improvement due to staff failing to diligently follow medicines stock-checking procedures, though Well-Led improved to Good reflecting the registered manager's proactive and open leadership.

   Concerns (2)

   • moderateMedication management: “staff had not diligently undertaken medicines checks implemented by the registered manager... discrepancy between the tablets stored in their cabinet and the stock count recorded”
   • moderateIncident learning: “where there had been medicines errors and the registered manager had implemented systems to reduce the risk of further occurrences, staff had failed to diligently follow these procedures”