moderate“Some improvements were required to the way records were managed, including for recruitment and people's care plans.”
minor“Some records made on the previous system were not available for us to review at this inspection.”
governance
1 finding
moderate“Quality audits had been completed... However, not all audits had resulted in improvements. This meant quality assurance processes were not always effective.”
medication management
1 finding
moderate“topical MAR charts had not always had directions for where skin creams should be applied. We found discrepancies between the electronic MAR and paper MAR.”
care planning
1 finding
minor“We found some updates were required to two people's care plans.”