moderate“We noted robust checks had not always been carried out. The office manager agreed to audit all staff files and address any shortfalls.”
medication management
1 finding
minor“Instructions for the administration of medicines prescribed 'as necessary', were included in people's care plan documentation not in the medicines records.”
consent capacity
1 finding
minor“The registered manager agreed to update two people's care documentation with details of the legal authorisations placed on their liberty.”