minor“People's protected characteristics...were not highlighted in the assessment document...it was discussed but not documented, they told us they would add it to the assessment form.”
end of life care
1 finding
minor“People's end of life wishes, and preferences were not recorded in their care plans. We discussed this with the registered manager who said he would explore this with people where appropriate.”
consent capacity
1 finding
minor“There was no best interest form available, the registered manager said they would ensure they had a version available.”