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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Agency profile · CQC 1-5387773901

Comforting Healthcare

↗ View on cqc.org.uk⌖ See nearby

Provider

Comforting Healthcare Ltd

Leeds · Yorkshire & Humberside · Active since 25/0

GoodHome-careRM: Lundy, Michelle

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledRequires improvement

Last inspection

4 months ago

06/Feb/2026 - 00:00

Inspected 4 months ago

Overview Inspections (3)Findings (7)Owner-management Methodology

7 findings across 6 themes

Every concern logged by inspectors

governance
2 findings
- critical“care records did not demonstrate a complete assessment of people's current needs. This was a breach of Regulation 17 (Good Governance)”
- critical“Systems were not robust enough to demonstrate quality and safety was effectively managed. This was a breach of Regulation 17.”
care planning
1 finding
- moderate“Care plans lacked information about how to manage and reduce risks in relation to people's individual needs.”
consent capacity
1 finding
- moderate“One person's care records contained inconsistent information about whether they had capacity to manage their own medicines.”

record keeping

1 finding

moderate“Care plans did not contain sufficient detail to provide staff with clear guidance. They were not person centred.”

person centred care

1 finding

minor“One stated a person needed help with their personal care, but no further information was provided.”

incident learning

1 finding

moderate“Audits were not thorough and did not consider all areas of the service.”