minor“they had not yet implemented their feedback questionnaires that were intended to check and audit the work undertaken at the service.”
end of life care
1 finding
minor“they were not providing end of life care for anyone at present. However, they said they were developing an appropriate policy and procedure to put in place for when this became necessary.”
incident learning
1 finding
minor“there had been no accidents or incidents reported to date. They said they were implementing a system to review any that arose so they could improve policies and practices where necessary.”