minor“records support workers completed did not show checks were routinely carried out as advised [skin checks]”
minor“review dates were not always recorded on care plans”
governance
2 findings
minor“observations of staff practice was not recorded as part of the quality monitoring processes”
minor“we found one example where the provider had referred a safeguarding concern to the local authority but had not referred to us. The registered manager explained this was an oversight”
staff training
1 finding
minor“We found one support workers training had not been updated as regularly as other staff.”