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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Agency profile · CQC 1-4859046869

St Michaels Support & Care

↗ View on cqc.org.uk⌖ See nearby

Provider

CareTech Community Services Limited

Hertfordshire · East · Active since 06/0

GoodHome-careRM: Gayle, Patrick

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

6 years ago

05/Jul/2019 - 00:00

Inspected 6 years ago

Overview Inspections (1)Findings (5)Owner-management Methodology

5 findings across 4 themes

Every concern logged by inspectors

care planning
2 findings
- moderate“at two other schemes the care plan document was not updated when reviews took place or there were any changes.”
- moderate“One care plan we viewed had not been adequately updated for two years.”
record keeping
1 finding
- moderate“changes in people's care needs were not updated within their care plan. This meant that staff would need to read three separate documents.”
end of life care
1 finding
- minor“staff told us that they knew about a person's end of life wishes, but this had not been documented in their care plan.”

infection control

1 finding

minor“we visited one person's flat which required some attention to its cleanliness.”