LifeCome Care, London

Inspection reports (2)

1. Inspection report · 2023-02-11

   Framework: KLOE · 11 pages · 80 KB · PDF

   Good
   safe: Goodwell-led: Good

   LifeCome Care, London achieved a Good rating at its January 2023 inspection, with Safe improving from Requires Improvement and Well-Led maintaining Good. The service demonstrated effective governance, safe staffing, and consistent person-centred care delivery across its 60 service users.

   Strengths

   • · Electronic call monitoring system introduced, improving visit punctuality and continuity of care
   • · Consistent care worker teams reported by people and relatives, with improved staff retention
   • · Robust recruitment processes including DBS, right-to-work, and overseas sponsorship checks
   • · Medicines administered safely with competency assessments and field supervisor observations
   • · Governance systems include daily ECM monitoring, care plan audits, medicines audits, and quality assurance records
2. Inspection report ·