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Agency profile · CQC 1-4695868913
Thera East Midlands
↗ View on cqc.org.uk
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Provider
Thera East Midlands
Lincolnshire · East Midlands · Active since 15/0
Good
Home-care
RM: Vaughan, Stacey
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Outstanding
Last inspection
4 years ago
10/Jul/2021 - 00:00
Inspected 4 years ago
Overview
Inspections (2)
Findings (3)
Owner-management
Methodology
3 findings across 3 themes
Every concern logged by inspectors
medication management
1 finding
minor
“some of the medicines were not dated on opening. One medicine label was incorrect as it stated Lansoprazole to be dissolved on the tongue.”
person centred care
1 finding
minor
“we found in one person's care plan they required information in easy read format and this was not provided.”
staffing levels
1 finding
minor
“one of the locations we visited identified that there had been a lot of changes in staffing levels and staff moral was low.”