AM Care Services, a domiciliary care and supported living provider in Barking, was rated Good overall at this focused inspection of the Safe and Well-led key questions. Inspectors found safe medicines management, robust recruitment, person-centred leadership and effective partnership working, with no breaches identified.
Strengths
· Robust safeguarding systems and staff trained in recognising abuse
· Risks to people assessed, monitored and managed with individualised risk assessments
· Robust recruitment processes including DBS and identity checks
· Sufficient staffing levels to meet people's needs
· Medicines managed safely with regular MAR audits and staff competency checks
Quality-Statement breakdown (10)
safe: Systems and processes to safeguard people from the risk of abuseGood
safe: Assessing risk, safety monitoring and managementGood
safe: Staffing and recruitmentGood
safe: Using medicines safelyGood
safe: Preventing and controlling infectionGood
safe: Learning lessons when things go wrongGood
well-led: Promoting a positive, person-centred, inclusive and empowering cultureGood
well-led: Managers and staff clear about roles, quality, risk and regulatory requirements; duty of candourGood
well-led: Engaging and involving people, public and staff; continuous learning and improving careGood