moderate“The registered manager had not made the required statutory notifications to the Care Quality Commission. For example, where incidents had been referred to the local authority as potential safeguarding concerns.”
incident learning
1 finding
minor“The registered manager was in the process of developing a tool to make identifying trends and patterns more effective. This had been recommended following a recent local authority review.”
care planning
1 finding
minor“We noted on some occasions the control measures lacked detail. We discussed this with the registered manager who agreed to review the assessments.”