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Agency profile · CQC 1-4066276350
M&N Healthcare Edgbaston
↗ View on cqc.org.uk
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Provider
Mariana Njie Limited
Birmingham · West Midlands · Active since 20/0
Good
Home-care
★ Owner-managed (director)
RM: Njie, Mariana
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
3 years ago
19/May/2023 - 00:00
Inspected 3 years ago
Overview
Inspections (2)
Findings (3)
Owner-management
Methodology
3 findings across 3 themes
Every concern logged by inspectors
care planning
1 finding
moderate
“care plans did not provide enough information for any agency or new staff to support people safely”
record keeping
1 finding
moderate
“1 person's falls risk assessment just stated, 'needs support to bathroom'... some risk assessments were very basic”
governance
1 finding
moderate
“Robust auditing had not taken place and had not identified that care plans did not provide enough information”